Spoiled Specimens Spoil Relationships.

Handle it all with more care.

BioTouch is more than just an industry-leading healthcare kitting and logistics company; we build relationships and partner with our clients to help them deliver better care to those relying on them for critical results.

Mission

Touch Lives, Improve Outcomes ​
by doing our part in healthcare kitting & specialty logistics ​

Vision

Become the most TRUSTED healthcare kitting & specialty logistics service provider in the world, leading with QUALITY & delivering for our customers and their patients​

Values

We have an uncompromising commitment to our​
Customers| Patients | Employees ​
“The BioTouch Experience”​

Our Executive Leadership Team

Robert Coyle
Robert CoyleCEO
Robert Coyle most recently served as Senior Vice President, Global Head of Healthcare for Kuehne+Nagel (tag), leading a global team dedicated to healthcare customers, where he oversaw a network of over 250 operations moving pharma, vaccines, medical devices, and other healthcare products to over 95% of the globe. His inner knowledge of the healthcare sector comes from his tenure at GlaxoSmithKline (tag), during which time he held positions of increasing responsibility, culminating in leading the North American Supply Chain and Global Logistics as Vice President.
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Steve Jensen
Steve JensenChief Technology Officer
Steve Jensen is an experienced healthcare technology executive skilled in digital transformation and product innovation. He has been recognized as a top CIO and Elite leader, delivered award-winning sales applications, and primarily contributed to patented cancer pathway technology. Steve served previously in CIO roles at Cardinal Health, Becton Dickinson, and Health Markets.

As BioTouch’s CTO, Steve is focused on providing our organization with an enterprise secure integrated platform that supports the scaling and automation of our business. The platform then provides our business opportunities to innovate and build new or enhanced product offerings leveraging data, artificial intelligence, and advanced engineering solutions.

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Paul Collins
Paul CollinsPresident of European Operations
Paul is a business and supply chain executive who specializes in strategies harmonizing processes, people, and technology to devise custom solutions that equip businesses with the processes they need for future growth and profitability. Over the past 30 years, Paul has acquired a vast depth of experience across strategies, organizational development, and sub-contract manufacturing operations.

Before BioTouch, Paul held senior roles in multiple Fortune 500 firms across many functional business areas, managing high-performing teams and creating an entrepreneurial culture to scale businesses by aligning resources to achieve the greatest quality, value, and customer care. He applies this knowledge as well as his expertise in Digital Supply Chain and robust analytical skills to help organizations in the medical kitting and life science sectors to scale for future growth.

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Skipper Schofield
Skipper SchofieldVice President/General Manager of Product Operations
Skipper boasts extensive expertise as an Operations leader, accumulating more than 25 years of experience across various industries such as automotive, electronics, logistics, and healthcare. His background in engineering and continuous improvement (CI) equips him to establish a data-driven Operations ecosystem for clients in the realms of supply chain, manufacturing, and distribution.

In his role as the Vice President/General Manager of Product Operations, Skipper dedicates his efforts to shaping the operational strategy, performance, and scalability of BioTouch’s product-related offerings. He harnesses his comprehensive understanding of products, technology, and logistics to deliver optimal solutions that generate substantial value for customers.

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Bhavna Parekh
Bhavna ParekhVice President for Quality
Bhavna has 25+ years of experience in Operations, Quality and Compliance. Starting her career at Johnson and Johnson in the Ortho Clinical Diagnostics Organization. She has held positions of increasing responsibility in Manufacturing, Product Support and Technology Transfer. She has extensive experience supporting both FDA inspections and ISO13485:2016 certification and surveillance audits.

Bhavna has experience working at the Johnson and Johnson Consumer Division where she has led and supported Consent Decree remediation, New Product Introductions, Supplier Management Program, Mergers and Acquisitions/ Divestitures. Bhavna led effective deployment and life cycle management of global quality and compliance activities related to Design Controls for Medical Devices, software development, usability engineering, risk management requirements and implemented regulations like Combination Products. In addition, she was responsible for creating and implementing Quality Standards to support building agile, robust, and streamlined Quality Management Systems.

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Robin Hooker
Robin HookerSenior Vice President of Sales & Marketing
Robin Hooker brings 35 years of experience from UPS in Operations, Finance, Marketing, Global Healthcare Market Strategy, New Product Development, and Retail Channel Strategy. He was instrumental in the development of capabilities serving the unique logistics needs of the healthcare sector focusing on creating and launching new solutions that bring value to diagnostic laboratories and clinical research organizations. Robin’s contributions grew the UPS Healthcare P&L in targeted sub-sectors by millions of dollars in earnings, and he has created technology in the UPS Retail Network reducing driver hours, fuel consumption, and emissions. Robin has represented UPS across extensive healthcare logistics conferences and is a TED Speaker.
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Paul Mauerman
Paul MauermanChief Financial Officer
Paul Mauerman is a senior finance leader who has distinguished himself as a true business partner, supporting exponential business growth while also supporting the development and growth of his finance teams. Paul has experience in mergers and acquisition, business development, budgeting, forecasting and optimizing tax and legal structures. Paul also has significant industry experience having worked for ASP Global, Owens & Minor and Medtronic. Paul earned an MBA and BS in finance and accounting as well as a BA in Chinese language and literature from the University of Maryland at College Park.
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Keith Kelly
Keith KellyVice President of Logistics
Keith Kelly is a seasoned director/VP with diverse supply chain experience, having spent 16 years as the National Logistics Director at LabCorp. With a proven history in large distribution center management and directing multiple third-party fulfillment centers for retail manufacturing enterprises, Keith seamlessly migrated to the healthcare industry, particularly focusing on genetic testing. He takes pride in leveraging his transportation expertise to serve individuals during pivotal moments in their lives. Keith has collaborated with leading laboratories to enhance pre-analytical operations and maintains excellent relationships with the nation’s premier contract courier services in healthcare and life sciences, as well as with leading national “same-day air freight” providers.
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