5 Qualities You Need in Your Healthcare Logistics Company

You’re a manager in the healthcare logistics industry. You inherited a model where your company approaches supply chain logistics the same way a tech company would. But should you follow the same model? 

In short, no.

Medical supply chains are uniquely structured with different requirements, standards, and demands.

In order to improve medical supply chain logistics you need to consider the end product. In healthcare logistics, the end product of the medical supply chain isn’t a product at all, but a person. A patient. That means patient care is at stake.

And that means selecting a healthcare logistics partner who knows what you need to deliver the highest level of patient care.

When considering a logistics company to use for your hospital, clinic, lab, practice, or healthcare establishment there are five main areas you should focus on. 

Let’s dive in.

1. Advanced Medical Courier Technology

As the healthcare industry continues to grow and expand, technology continues to advance. You want to make sure your medical supply chain grows at the same speed. Partnering with a medical logistics company that continuously updates its technology and stays ahead of the competition is paramount. BioTouch uses the most advanced technology in the logistics industry, from barcode scanning to customized dispatch software. We understand we must invest in new technology platforms to provide you with the best courier care in the medical industry. 

2. Scalability For Growing Healthcare Organizations

Most hospital systems and healthcare establishments span over a large area, some expanding from coast to coast. When selecting the logistics company to support your establishment, you must consider the growth that you expect and hope to have. BioTouch has used its years of experience in the medical logistics industry to provide a courier system with a global presence. Our expansive footprint helps you meet your growing business needs.

3. Cost Savings

A successful supply chain uses methodologies that not only get the job done, but also get it done in the fastest, most cost-efficient manner. With rising prices and continued medical supply chain shortages, we are all looking for ways to save. Selecting a medical courier company that reduces costs while maintaining on-time deliveries is a win-win. BioTouch utilizes:

Cost optimization and analysis of service requirements, fees, providers, and service levels.
Carrier selection that evaluates service, price, and coverage.
Control inbound supply costs and reporting.
What does this mean to you? It means we can save you 18 to 40% in courier costs while exceeding a 98.5% on-time delivery rate.

4. Personalization

The materials transported by medical couriers are crucial to your patients’ health and well-being. You want your medical courier company not only to understand the importance of what they’re transporting, but also to care. 

You need dedicated dispatchers and managers available to you around the clock. 

You need your own team of professional couriers who have been compliant with OSHA, IATA, TSA, and HIPAA regulations. 

You need a partner who will study your healthcare logistics operation to make sure your routes are being optimized and your clients are being properly serviced.

5. Real-Time Data

What happens if you don’t know where your medical specimens and patient information are when the physician is demanding answers? If you don’t have real-time data to give you the control, knowledge, and information you need, then you need a partner who provides that access.

From a healthcare logistics standpoint, real-time knowledge is a requirement. 

Our courier tracking technology is built with prime precision to control route tracking through proprietary barcode scanning, GPS, and fully integrated software systems that all work together seamlessly. With our online management system, you can view real-time route tracking, place online order entries, and view detailed reporting.

A Healthcare Logistics Ally You Can Count On

If you’re struggling with on-time delivery, understanding real-time data, or looking for ways to trim expenses, partnering with a company that can handle all healthcare logistics under one roof may be the answer you didn’t know you were looking for. 

Let our courier management technology drive your critical healthcare logistics and transport functions. Contact us today to learn more. 

About BioTouch

BioTouch is a single-source, international provider that brings a higher level of care to healthcare delivery, spanning medical kit and supply distribution, printing, logistics, temperature control, and last-mile services.

Our solutions help eliminate silos and give laboratories and hospitals all the critical intelligence needed to create new efficiencies across the entire organization, allowing you to focus on what you do best: patient care.