Why Partner With BioTouch?

BioTouch is a single source, international provider that offers innovative, customized, cost-effective solutions to optimize healthcare services. Our uniquely integrated service capabilities span medical kit and supply distribution, printing, logistics, temperature control logistics, and last-mile services to simplify healthcare delivery. We provide a unified solution that eliminates silos and provides you with the critical intel you need to create new efficiencies across your organization.

BioTouch’s customized software, fully integrated barcode scanning, and GPS allow for real-time tracking and a detailed history of courier & specimen location. Route tracking and geofencing offers visibility of inbound routes and specimen shipments and allows for optimized routing and stop sequence.

Effectively manage all of your client’s supply and specimen management needs with our comprehensive and user-friendly client support technology platform. Order management, auto-replenishment, and batch ordering are just the beginning. You’ll get distribution tools to help you track supply orders, the ability to schedule carrier and courier pick-ups, as well as visual analytics to help you track all of your key metrics.

We specialize in helping healthcare and life science companies expand into the European market, offering tailored healthcare logistics, supply chain, and medical device kitting solutions as well as strategic guidance to navigate regulatory and customs landscapes. Our expertise ensures a smooth and efficient route to market, allowing you to establish a strong presence and thrive in the European healthcare industry and beyond.  

Enhance control by partnering with us as your comprehensive solution provider for all your healthcare logistics needs. Our online management system offers full transparency throughout the entire logistics process with real-time and historical route tracking, online order entry, and detailed reporting.

We approach each client's courier program with a consultative mindset. Leveraging years of industry best practices, our account management team offers suggestions grounded in real data to continuously enhance turnaround time and workflow efficiency. 

Our in-house customer service and support center is dedicated to answering your questions quickly and efficiently. Whether the question is about your products or shipments, or you need assistance with a technical issue, you can rely on us for answers.

We understand the extreme sensitivity and importance of the specimens we pick up and transport. Our goal is to provide consistency and familiarity for you and your clients. Our on-time service level consistently remains above 98.5%.

BioTouch provides compliance confidence and peace of mind through our multi-tier quality control process. With several layers of quality checks, we can ensure your kits and supplies are correct while meeting or exceeding distribution deadlines with management tools that are always up and running. BioTouch is fully HIPAA/OSHA/TSA compliant with ISO 13485 & 9001 certified facilities.

BioTouch’s integrated service capabilities and international presence allow you to easily scale as your business grows. Our extensive network of couriers, carriers and distribution centers enable you to grow your business without the extra restrictions or capital expenses associated with smaller or in-house systems.

Our integrated service capabilities eliminate silos and help you reduce costs in all areas of your organization. BioTouch can help you optimize your logistics networks and find the most economical solution with the right level of service. With our extensive experience and customized routing software, we can typically save our clients 18-40% in courier costs.

Our user-friendly dashboards enable clients to effortlessly monitor their activities across various advanced transportation channels, including freight delivery and courier services, and make informed comparisons, giving the client the ability to select and utilize the most efficient fulfillment service.

We understand the critical importance of last mile delivery in ensuring timely and efficient healthcare supply chain management. With our specialized last mile delivery services, we focus on getting medical specimens & kits to where they're needed most, such as healthcare facilities, labs, and even patients' homes. Utilizing advanced routing technology and a dedicated team of drivers, we optimize delivery routes to minimize transit times and maximize convenience for our clients. You can count on us to keep the healthcare supply chain running smoothly, ensuring patients get the care they need when they need it.

Custom integrations are the backbone of our services, designed to seamlessly align with your unique business needs. We specialize in creating tailored solutions that integrate with your existing systems and processes, enhancing efficiency and productivity. Whether it's integrating systems or merging client, order, and tracking data, our team of experts ensures a smooth and effective integration process. With our custom API integrations, you can unlock new capabilities, streamline operations, and stay ahead of supply chain challenges.