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- Logistics Command Center
Logistics Command Center
We understand your healthcare organization. And with a dedicated team of more than 3,000 couriers, dispatchers, and account managers, we’re here to provide customized solutions that improve service levels and ensure compliance.
Logistics Management
When You Leverage Our Carrier Partnerships, Our Team Becomes Your Team
Cost Optimization
We help to identify the right solutions and carrier choices to fit your specific requirements on service, price, and coverage.
Freight Management
Control inbound supply costs and reporting with a Supply Freight Management Program.
National & International Support
Leverage our national relationships and technology to improve service performance and deliveries, or take advantage of our international support team with setup and monitoring of harmonized codes, commercial invoices, customs letters, clearance, and more.
Logistics Command Center
Optimize
Experienced Carrier & Courier Route Analysis
Dispatch
Dedicated, On-Call, and Scheduled Management
Monitor
Real-Time Dashboards to Improve Service Levels
Manage
Proactive Exception Management
Reconcile
Live Tracking & Reconciliation Across All Logistics Networks
Why BioTouch?
Control logistics costs and maintain reliable specimen transports to increase profitability and customer retention.
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Recover, Reduce, & Save
Reduce unnecessary pickups using our extensive network, saving an average of 20% on all carrier shipments and supplier freight charges.
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Logistics Optimized
Gain valuable insights with our management tools, improve service levels, and create efficient processes across your entire healthcare organization.
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Dedicated Fleet Program
Our expert medical couriers understand your requirements and pick up windows. And with a 98.5% on-time delivery rate, you can count on your deliveries.
FAQs
Have Questions? Get Answers
What logistics solutions does BioTouch offer?
BioTouch's logistics solutions cover courier, carrier, and freight management with a logistics command center for proactive management and courier management technology for critical healthcare logistics functions.
Do you operate outside of the United States?
Yes, BioTouch provides international services. Operating out of our European headquarters in Shannon, Ireland, we provide medical kitting, fulfillment, and logistics services to the EU and the rest of the world (ROW). Our U.S. locations cater to North and South America.
Where do you have medical courier coverage?
We have complete national and international medical courier coverage.
Do you have a returns management program?
Yes, we can ship all kits to clinics, to home, or a combination of both and arrange for return to the lab for testing.
What steps are involved in initiating logistics services with BioTouch?
To get started with BioTouch's logistics services, please reach out to our team for a consultation and to discuss your supply chain requirements.
How can I track my shipments and monitor logistics activities with BioTouch?
BioTouch provides real-time tracking through our logistics technology solutions. You can log in to our platform to access detailed information about your shipments and logistics activities.
Does BioTouch offer consultation services for optimizing logistics and supply chain processes?
Yes, BioTouch provides consultative services to optimize courier, carrier, and freight management. Contact us to discuss your specific service requirements and analysis needs.